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Policies

 
GENERAL POLICIES
Sales Tax: 5.7% (subject to change)
*Note:  this tax is 5% lower than most of the hotels in Estes Park!*

We require a two-night minimum stay. We will try to work in one night stays, whenever possible.
 
Please call us to see if a one night stay is available for your desired date.


DEPOSIT AND CANCELLATION POLICIES
Deposits: When booking online through our website, we request the first half of your reservation plus tax as a deposit.
Cancellations: 
If you cancel within 2 weeks of the day of your stay we will refund you 100% of your deposit.
However, if you cancel less than 15 days before your stay, we charge you one night stay plus tax.
If you cancel the day of your stay, we will charge you the full amount of the reservation.
 

NOTE: If you book through a third-party website, that reservation may be non-refundable in full, depending on the policies of that website. 

AIR CONDITIONING
Most hotels in Estes Park do not have air conditioning because of the temperate climate in Estes Park.
The weather, for the most time, does not require air conditioning. 
For those really desiring air conditioning, all of the upstairs rooms in Mountainside Lodge (Rooms 7-12) have air conditioning.

PAYMENT ACCEPTED

Cash, Visa, Mastercard, Discover, American Express and debit cards are accepted for your balance, due upon arrival. 

OCCUPANCY

Make Estes Lake Lodge your base camp for hiking, but please respect the following occupancy maximums.
 
The Mountainside Lodge
(All rooms, upstairs and downstairs)
Max Occupancy: 2


The Lakeside Lodge
Meeker Mountain: 4
Hallett Peak:  2
Prospect Mountain:  2
Olympus Mountain: 2
Deer: 2
Moose: 4
Bear: 6
 
Cabins and The Manor House
Elk: 4
Wonderview: 6
The Manor House: 8
 
We do not have rollaway beds available. 
 

CHECK-IN AND CHECK-OUT TIME

Check-in is after 3pm, but the rooms are often ready before then. If your room is ready, there will be a Manila envelope with your name on it in the office.
Check-out is 10am. Please help yourself to the games, books, and DVDs in the office. We also have ice and bottles of cold water,
in the refrigerator in the office. Firewood is available for purchase in the office, as well. Please help yourself!


ALL ROOMS ARE NON-SMOKING

We ask that smokers be considerate of their neighbors and smoke away from any open windows and the lodge rooms, this includes porches or decks.

PET POLICY

No pets allowed at Estes Lake Lodge. Anyone in violation of this policy will be asked to leave and you will forfeit the remainder of your stay. 

If you are looking to book and you have a dog with you, please consider our sister property, Colorado Cottages.
You can check out Colorado Cottages' website at 
www.colocottages.com.

GROUP REUNIONS & WEDDINGS

Keep in mind that most of our guests are couples or friends looking to wake up early and hit the trails, so if you are booking
a large group, reunion, or wedding party, you will need to set that up with us. Just give us a call at your earliest convenience.
We want to make sure that you will be comfortable at Estes Lake lodge and that the right rooms to accommodate
your group are available—and that our other guests will also have a great stay!


Any group rentals for weddings, reunions, or larger groups may require additional non-refundable deposits.

(970) 779-7455 | info@esteslakelodge.com | 1850 N St. Vrain Estes Park, CO 80517



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